Fibraço Industry and Commerce of Metallic Structures Ltd

Fibraço Indústria e Comércio de Estrutura Metálica Ltda (“Fibraço” or “We”) welcomes you for accessing (“Site”). Fibraço is committed to the privacy of the User (“User”, “Owner” or “You”). To this end, it has developed this Privacy Policy (“Privacy Policy”, or “Policy”) that describes how it collects, uses, uses, accesses, reproduces, transmits, processes, archives, shares or eliminates your personal data.

Please read this Privacy Policy carefully before using the Site. By using the Site, you acknowledge that you have read this Privacy Policy and agree to be bound by it.

This Privacy Policy does not apply to information collected by third parties, including websites, applications or other content that may be accessible through or linked to this Site. Fibraço is not responsible for the content or privacy practices of any non-Fibraço website to which this Site is linked.

For more information about the processing of personal data carried out within the scope of Fibraço's activities, please contact Fibraço's Data Protection Officer.


Who is the controller of your personal data?

Fibraço Indústria e Comércio de Estrutura Metálica Ltda, a company registered with CNPJ/MF under nº 07.267.760/0001-09 is the company controlling the personal data processed within the scope of this Privacy Policy. For the purposes of applicable legislation, “controller” is responsible for decisions regarding the processing of personal data. Furthermore, as will be detailed in this Privacy Policy, your personal data may be shared with partner and invested companies of Fibraço for the purposes of managing and operating the Website and other Fibraço Internet applications, as well as improving the services provided. by Fibraço, in which cases such companies may also be the controller of your personal data.

Personal data we process

Fibraço may collect your information at several different points and in different ways on this Site, as follows:

• Information provided directly by the User: Name, address, email, telephone, company and country.

• Navigational Information and Cookies: Cookies are information that a website transfers to an individual's computer for record keeping purposes. These cookies will be placed as a text file in your computer's browser. You can set your browser to refuse cookies, but as a result you may not be able to access or use parts of the Site. Web beacons are small pieces of code embedded in web pages or emails that help deliver cookies. They help Fibraço determine whether a web page has been viewed and, if so, how many times. Fibraço may also use web beacons in email messages to determine what the recipient did with the message. Although you cannot opt ​​out of receiving web beacons when you visit a web page, you can opt out of receiving them via email if you disable HTML images or opt out of HTML email messages. Fibraço may automatically collect other information, including computer type, browser type and plug-ins, language, Internet service provider (ISP), operating system, java script enablement, referring and exit pages, date stamp/ time, clickstream data, and city and country. Additionally, Fibraço may automatically collect and record your Internet Protocol address (“IP address”). Your IP address is a unique numeric address, made up of four numbers separated by periods, that provides the location for an individual computer on the Internet. IP addresses are used to designate the computer from which you are accessing the website. Fibraço may also obtain data about you when you interact with the Site, for example when you look at a page or send a message through the Site.

• Access records and other automated information. Fibraço may collect and store some information that it receives automatically every time the User interacts with the Website. Internet Protocol (IP), browser type, as well as dates and times of User interactions with the platforms, are some examples of this collection.

For what purposes do we collect your data?

Users’ personal data, as applicable, are processed by Fibraço for the following purposes:

• Provide high efficiency in the provision of its services and adequate support for the achievement of its corporate purpose;
• Adapt the appearance and content to the user's preferences, in order to provide faster, more pleasant and effective access;
• Authenticate access;
• Seek adequate security for the services offered and means of identification in the case of inappropriate or illicit uses;
• Solve problems and issue notifications related to the use of Fibraço websites, platforms and Internet applications;
• Keep users informed about services, changes to the Terms of Use or Privacy Policy, updates or improvements to Fibraço websites, platforms and Internet applications, or the status of their accounts and operations;
• Publicize promotional actions on Fibraço websites, platforms and Internet applications or other Fibraço initiatives, always providing means for the user to cancel receiving promotional emails (opt out);
• Publicize promotional actions by partner companies that adopt privacy protection measures similar to this policy, with the user's prior consent;
• Determine statistical information.
• To provide and improve customer service to Holders, which may involve registering a new password on the Website, generating and issuing invoices, complaints, questions about rates, reports on claims, refunds, etc.;
• For the purpose of carrying out background checks on specific customers;
• Improve the services and/or functionalities of the Fibraço Website and platforms.

Who do we share your personal data with?

Fibraço may share your personal data with third parties, business partners, any companies in the same economic group as Fibraço or companies controlled by Fibraço that are relevant for the purposes of enabling the use of the Website and other Platforms by Users or enabling the provision of services to the Client. Said sharing occurs based on the following criteria and for the purposes described below.

• Service providers or commercial partners: We may share your personal data with service providers contracted by Fibraço for the purposes of (a) providing operational management software and other information technology for Customer management and registration. Such agents receive your personal data for the specific purpose of providing services to Fibraço and do not have any rights to use your data outside of this hypothesis.

• Request from competent authority: Fibraço may also share your personal data with third parties (including government bodies) in order to respond to investigations, legal measures, legal proceedings or investigate, prevent or take measures regarding illegal activities, suspected fraud or situations that involve potential threats to the physical safety of any person or if otherwise required by law.

• New business: If Fibraço is involved in a merger, acquisition or sale of all or part of its assets, your personal data may be transferred to the acquiring company or person. In circumstances where the identity of the controller of your personal data changes as a result of any transaction, you will be notified of any choices you may have regarding your personal data.

How long will we retain your personal data?

We store and maintain your information: (i) for as long as required by law; (ii) until the end of the processing of personal data, as mentioned below; or (iii) for the time necessary to preserve Fibraço’s legitimate interest. Therefore, we will process your data, for example, during the applicable statute of limitations or as long as necessary to comply with a legal or regulatory obligation.

The processing of personal data will be terminated in the following cases:

• When the purpose for which the Holder's personal data was collected is achieved and/or the personal data collected is no longer necessary or relevant to achieving such purpose;
• When the Owner has the right to request the termination of processing and the deletion of their personal data and does so; It is
• When there is a legal determination in this regard.

In these cases of termination of processing of personal data, except in the cases established by applicable legislation or this Privacy Policy, personal data will be deleted.

Your rights in relation to the personal data we process about you

You will have certain rights in relation to your personal data. Such rights include, but are not limited to:

• Receive clear and complete information about the processing of your personal data, including the possibilities of sharing personal data;
• Request access to your personal data and/or confirmation of the existence of data processing;
• Request that we rectify any inaccurate, incomplete and outdated personal data;
• Oppose processing activities, request the anonymization and deletion of personal data, in specific circumstances;
• Request portability of your personal data;
• Revoke consent at any time, when Fibraço processes your personal data based on consent; It is
• Request review of automated decisions that may affect your interests.

You may exercise such rights by contacting the Person in Charge or on the Website.

Security, guarantees and precautions for using the Website

We are committed to delivering a safe and reliable Website to you and we guarantee to take the necessary measures to provide a better experience in this regard.

The Site is a secure environment so that we can provide an environment in which any data transmission is confidential and secure. This Site incorporates various physical, electronic and administrative procedures to protect the confidentiality of your personal data. Access to your personal information is restricted and only Fibraço's IT support team, its affiliates and its service providers who absolutely need access for specific purposes are granted access to your personal data. The servers on which Fibraço stores your personal information are maintained in a safe and protected environment by the scope of work of the information security area, which meets ISO27001 security requirements, in addition to good market practices.

However, we emphasize that, as with any interaction that occurs on the internet, it is not possible to guarantee an infallible level of security free from any and all threats, given the speed at which new technologies are developed. Within this scenario, we commit to making our best efforts to ensure that the Site is, as far as possible, always up to date and protected from intrusions and failures.

International transfer of personal data

Fibraço may share your personal data internationally with any other companies in our economic group, with third parties, business partners, that are relevant for the purpose of enabling the provision of services to Users, in accordance with applicable legislation. Sharing may occur through the use of network infrastructure services and other suppliers, such as cloud storage service providers. In these cases, we may share Users' personal data to enable the provision of services offered by Fibraço and improve them. These suppliers receive your information for the specific purpose of providing services to Fibraço.

Personal data of minors

Fibraço does not intentionally collect personal data from children under 18 through the Website. If Fibraço discovers that any registration was made by a minor, that registration will be immediately and permanently canceled and removed from its database, with or without prior notice.

Changes to this Privacy Policy

Fibraço reserves the right to change this Privacy Policy at any time, by publishing the updated version at In case of material changes to this Privacy Policy, the Owner will receive a notice in this regard.

Interactions with third party websites

We may provide links to other sites on the Internet. FIBRAÇO IS NOT RESPONSIBLE FOR THESE SITES AND CONTENT AND, FURTHER, DOES NOT SHARE, SUBSCRIBE, MONITOR, VALIDATE OR ACCEPT THE WAY IN WHICH THESE SITES OR CONTENT STORAGE TOOLS COLLECT, PROCESS AND TRANSFER YOUR PERSONAL INFORMATION. We recommend that the User consult the respective privacy policies of such websites to be adequately informed about the use of their personal information by other websites or other tools.

Identification of the Person in Charge

Adalberto C. Silva is the person responsible for processing personal data (“In Charge”).

If you have any questions, access the website or contact the person in charge via email: . 


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CNPJ: 07.267.760/0001-09 - All rights reserved.

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